Shipping policy

The goods will be shipped on the next working day after the payment is received.For security reasons, shipments are only dispatched on working days from Monday to Friday.

All shipments are made fully insured and in proper and careful packaging. Hertimepieces will ship the ordered merchandise with Fedex, unless otherwise agreed.

The customer has to report potential damages during transport immediately with the shipping company. In the case of complaints, the customer must describe the defect exactly and inform Hertimepieces thereof in writing no later than 3 days from the receipt of the shipment.